{"id":735,"date":"2021-05-05T13:50:22","date_gmt":"2021-05-05T11:50:22","guid":{"rendered":"http:\/\/robust-pellets.be\/privacy-policy\/"},"modified":"2025-09-16T13:29:59","modified_gmt":"2025-09-16T11:29:59","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/robust-pellets.be\/nl\/privacy-policy\/","title":{"rendered":"Privacybeleid"},"content":{"rendered":"<p>[et_pb_section bb_built=&#8221;1&#8243; next_background_color=&#8221;#ffffff&#8221; _builder_version=&#8221;4.2.2&#8243; hover_enabled=&#8221;0&#8243; background_color=&#8221;#e4342a&#8221; bottom_divider_style=&#8221;slant&#8221; bottom_divider_flip=&#8221;horizontal&#8221;][et_pb_row _builder_version=&#8221;3.25&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;3.0.47&#8243; custom_padding=&#8221;|||&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.2.2&#8243; 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header_6_text_shadow_blur_strength=&#8221;header_6_text_shadow_style,%91object Object%93&#8243; background_layout=&#8221;dark&#8221;]<\/p>\n<h1 class=\"center-title-blanc\" style=\"text-align: center;\">Privacy policy<\/h1>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section bb_built=&#8221;1&#8243; prev_background_color=&#8221;#e4342a&#8221; _builder_version=&#8221;4.2.2&#8243; box_shadow_horizontal_tablet=&#8221;0px&#8221; box_shadow_vertical_tablet=&#8221;0px&#8221; box_shadow_blur_tablet=&#8221;40px&#8221; box_shadow_spread_tablet=&#8221;0px&#8221; vertical_offset_tablet=&#8221;0&#8243; horizontal_offset_tablet=&#8221;0&#8243; z_index_tablet=&#8221;0&#8243;][et_pb_row][et_pb_column type=&#8221;4_4&#8243; custom_padding__hover=&#8221;|||&#8221; custom_padding=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; text_text_shadow_horizontal_length=&#8221;text_text_shadow_style,%91object Object%93&#8243; text_text_shadow_horizontal_length_tablet=&#8221;0px&#8221; text_text_shadow_vertical_length=&#8221;text_text_shadow_style,%91object Object%93&#8243; text_text_shadow_vertical_length_tablet=&#8221;0px&#8221; text_text_shadow_blur_strength=&#8221;text_text_shadow_style,%91object Object%93&#8243; text_text_shadow_blur_strength_tablet=&#8221;1px&#8221; link_text_shadow_horizontal_length=&#8221;link_text_shadow_style,%91object Object%93&#8243; link_text_shadow_horizontal_length_tablet=&#8221;0px&#8221; link_text_shadow_vertical_length=&#8221;link_text_shadow_style,%91object Object%93&#8243; link_text_shadow_vertical_length_tablet=&#8221;0px&#8221; link_text_shadow_blur_strength=&#8221;link_text_shadow_style,%91object Object%93&#8243; link_text_shadow_blur_strength_tablet=&#8221;1px&#8221; ul_text_shadow_horizontal_length=&#8221;ul_text_shadow_style,%91object Object%93&#8243; ul_text_shadow_horizontal_length_tablet=&#8221;0px&#8221; ul_text_shadow_vertical_length=&#8221;ul_text_shadow_style,%91object Object%93&#8243; ul_text_shadow_vertical_length_tablet=&#8221;0px&#8221; 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header_5_text_shadow_vertical_length=&#8221;header_5_text_shadow_style,%91object Object%93&#8243; header_5_text_shadow_vertical_length_tablet=&#8221;0px&#8221; header_5_text_shadow_blur_strength=&#8221;header_5_text_shadow_style,%91object Object%93&#8243; header_5_text_shadow_blur_strength_tablet=&#8221;1px&#8221; header_6_text_shadow_horizontal_length=&#8221;header_6_text_shadow_style,%91object Object%93&#8243; header_6_text_shadow_horizontal_length_tablet=&#8221;0px&#8221; header_6_text_shadow_vertical_length=&#8221;header_6_text_shadow_style,%91object Object%93&#8243; header_6_text_shadow_vertical_length_tablet=&#8221;0px&#8221; header_6_text_shadow_blur_strength=&#8221;header_6_text_shadow_style,%91object Object%93&#8243; header_6_text_shadow_blur_strength_tablet=&#8221;1px&#8221; box_shadow_horizontal_tablet=&#8221;0px&#8221; box_shadow_vertical_tablet=&#8221;0px&#8221; box_shadow_blur_tablet=&#8221;40px&#8221; box_shadow_spread_tablet=&#8221;0px&#8221; vertical_offset_tablet=&#8221;0&#8243; horizontal_offset_tablet=&#8221;0&#8243; z_index_tablet=&#8221;0&#8243; background_pattern_color=&#8221;rgba(0,0,0,0.2)&#8221; background_mask_color=&#8221;#ffffff&#8221;]<\/p>\n<ol>\n<li><strong>Wie zijn wij?<\/strong><\/li>\n<\/ol>\n<p><\/p>\n<p>De website <strong><a href=\"http:\/\/www.robust-pellets.be\" data-start=\"617\" data-end=\"638\">www.robust-pellets.be<\/a><\/strong> wordt ge\u00ebxploiteerd door: <strong>THE GREEN MAT SA<\/strong> Adres: Premi\u00e8re Avenue 25, 4040 Herstal (Belgi\u00eb) Ondernemingsnummer: BE0795.236.286 Email: <a href=\"mailto:info@robust-pellets.be\">info@robust-pellets.be<\/a> Wij hechten groot belang aan de bescherming van uw persoonlijke gegevens en respecteren de geldende wetgeving, met name de <strong>Algemene Verordening betreffende Gegevensbescherming (AVG \u2013 EU 2016\/679)<\/strong>.<\/p>\n<p><\/p>\n<ol start=\"2\">\n<li><strong>Welke gegevens verzamelen wij?<\/strong><\/li>\n<\/ol>\n<p><\/p>\n<p>Wij kunnen de volgende informatie verzamelen:<\/p>\n<p><\/p>\n<ul data-start=\"1142\" data-end=\"1420\">\n<li>Voor- en achternaam<\/li>\n<li>Adres (straat, nummer, postcode, plaats, land)<\/li>\n<li>E-mailadres<\/li>\n<li>Telefoonnummer<\/li>\n<li>IP-adres en verbindingsgegevens (via cookies)<\/li>\n<li>Alle informatie die vrijwillig wordt verstrekt via onze contactformulieren, offerteaanvragen of bestellingen<\/li>\n<\/ul>\n<p><\/p>\n<ol start=\"3\">\n<li><strong>Waarom gebruiken wij uw gegevens?<\/strong><\/li>\n<\/ol>\n<p><\/p>\n<p>Uw persoonlijke gegevens worden uitsluitend gebruikt voor:<\/p>\n<p><\/p>\n<ul data-start=\"1533\" data-end=\"1879\">\n<li>het verwerken van uw bestellingen en leveringen,<\/li>\n<li>het opstellen van uw facturen,<\/li>\n<li>het beantwoorden van uw contact- of offerteaanvragen,<\/li>\n<li>u per e-mail informeren (bevestiging van bestelling, opvolging van levering, facturering),<\/li>\n<li>onze website verbeteren dankzij anonieme statistieken,<\/li>\n<li>onze wettelijke verplichtingen naleven (boekhouding, BTW, wettelijke garanties).<\/li>\n<\/ul>\n<p><\/p>\n<p>Wij verkopen of verhuren uw gegevens nooit aan derden.<\/p>\n<p><\/p>\n<ol start=\"4\">\n<li><strong>Met wie delen wij uw gegevens?<\/strong><\/li>\n<\/ol>\n<p><\/p>\n<p>Uw gegevens worden alleen meegedeeld aan derden die noodzakelijk zijn voor de goede werking van onze diensten, bijvoorbeeld:<\/p>\n<p><\/p>\n<ul data-start=\"2109\" data-end=\"2288\">\n<li>onze transporteurs (om uw bestelling te leveren),<\/li>\n<li>onze betalingsdienstverleners (bank, online betalingsoperators),<\/li>\n<li>onze boekhouding en beheerssoftware.<\/li>\n<\/ul>\n<p><\/p>\n<p>Elke derde partij is gehouden de AVG te respecteren en gebruikt uw gegevens alleen voor de aangegeven doeleinden.<\/p>\n<p><\/p>\n<ol start=\"5\">\n<li><strong>Hoe lang bewaren wij uw gegevens?<\/strong><\/li>\n<\/ol>\n<p><\/p>\n<ul data-start=\"2444\" data-end=\"2732\">\n<li>Gegevens gerelateerd aan bestellingen: <strong>7 jaar<\/strong> (wettelijke verplichting inzake facturering en BTW)<\/li>\n<li>Klantgegevens zonder bestelling: <strong>3 jaar<\/strong> na het laatste contact<\/li>\n<li>Nieuwsbriefgegevens: tot uitschrijving<\/li>\n<li>Cookies: volgens ons cookiebeleid<\/li>\n<\/ul>\n<p><\/p>\n<ol start=\"6\">\n<li><strong>Uw rechten<\/strong><\/li>\n<\/ol>\n<p><\/p>\n<p>Conform de AVG beschikt u over de volgende rechten:<\/p>\n<p><\/p>\n<ul data-start=\"2818\" data-end=\"3357\">\n<li><strong>Toegang<\/strong>: weten welke gegevens wij over u bewaren.<\/li>\n<li><strong>Rectificatie<\/strong>: uw informatie corrigeren als deze onjuist of onvolledig is.<\/li>\n<li><strong>Verwijdering<\/strong>: de verwijdering van uw gegevens vragen, tenzij de wet ons verplicht deze te bewaren.<\/li>\n<li><strong>Beperking<\/strong>: vragen om het gebruik van uw gegevens tijdelijk te beperken.<\/li>\n<li><strong>Bezwaar<\/strong>: bezwaar maken tegen bepaalde verwerkingen (bv. verzending van nieuwsbrieven).<\/li>\n<li><strong>Overdraagbaarheid<\/strong>: uw gegevens ontvangen in een gestructureerd formaat om ze over te dragen aan een andere dienstverlener.<\/li>\n<\/ul>\n<p><\/p>\n<p>Om uw rechten uit te oefenen, kunt u ons schrijven op <strong><a href=\"mailto:info@robust-pellets.be\">info@robust-pellets.be<\/a><\/strong>. Wij zullen uw verzoek beantwoorden binnen een maximale termijn van <strong>30 dagen<\/strong>.<\/p>\n<p><\/p>\n<ol start=\"7\">\n<li><strong>Gegevensbeveiliging<\/strong><\/li>\n<\/ol>\n<p><\/p>\n<p>Wij nemen alle nodige technische en organisatorische maatregelen om uw persoonlijke gegevens te beschermen tegen ongeoorloofde toegang, verlies, wijziging of openbaarmaking. Echter, aangezien geen enkele transmissie via internet volledig veilig is, kunnen wij geen absolute beveiliging garanderen.<\/p>\n<p><\/p>\n<ol start=\"8\">\n<li><strong>Cookies<\/strong><\/li>\n<\/ol>\n<p><\/p>\n<p>Bij uw bezoek aan onze site kunnen bepaalde cookies worden opgeslagen op uw apparaat. Deze cookies worden gebruikt om de goede werking van de site te waarborgen, uw voorkeuren te onthouden en navigatiestatistieken op te stellen. Voor meer informatie en om uw voorkeuren te beheren, raadpleeg ons Cookiebeleid.<\/p>\n<p><\/p>\n<ol start=\"9\">\n<li><strong>Wijzigingen aan dit beleid<\/strong><\/li>\n<\/ol>\n<p><\/p>\n<p>Wij kunnen dit beleid op elk moment bijwerken om juridische of technische ontwikkelingen weer te geven. De meest recente versie zal altijd beschikbaar zijn op deze pagina.<\/p>\n<p><\/p>\n<ol start=\"10\">\n<li><strong>Contact<\/strong><\/li>\n<\/ol>\n<p><\/p>\n<p>Voor elke vraag betreffende ons privacybeleid of de uitoefening van uw rechten, kunt u contact met ons opnemen:<\/p>\n<p><\/p>\n<ul data-start=\"4627\" data-end=\"4753\">\n<li>Per email: <strong><a href=\"mailto:info@robust-pellets.be\">info@robust-pellets.be<\/a><\/strong><\/li>\n<li>Per post: <strong>THE GREEN MAT SA, Premi\u00e8re Avenue 25, 4040 Herstal, Belgi\u00eb<\/strong><\/li>\n<\/ul>\n<p><\/p>\n<p>Als u van mening bent dat uw rechten niet worden gerespecteerd, kunt u een klacht indienen bij de <strong>Gegevensbeschermingsautoriteit (GBA)<\/strong>: <a href=\"https:\/\/www.autoriteprotectiondonnees.be\/\" data-start=\"4903\" data-end=\"4989\">https:\/\/www.autoriteprotectiondonnees.be\/<\/a><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Privacy policy <div class=\"et_pb_row et_pb_row_0 et_pb_row_empty\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div> Wie zijn wij? De website www.robust-pellets.be wordt ge\u00ebxploiteerd door: THE GREEN MAT SA Adres: Premi\u00e8re Avenue 25, 4040 Herstal (Belgi\u00eb) Ondernemingsnummer: BE0795.236.286 Email: info@robust-pellets.be Wij hechten groot belang aan de bescherming van uw persoonlijke gegevens en respecteren de geldende wetgeving, met name de Algemene Verordening betreffende Gegevensbescherming (AVG \u2013 EU 2016\/679). Welke [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-735","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Privacybeleid - Robust Pellets<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/robust-pellets.be\/nl\/privacy-policy\/\" \/>\n<meta property=\"og:locale\" content=\"nl_NL\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Privacybeleid - Robust Pellets\" \/>\n<meta property=\"og:description\" content=\"Privacy policy Wie zijn wij? De website www.robust-pellets.be wordt ge\u00ebxploiteerd door: THE GREEN MAT SA Adres: Premi\u00e8re Avenue 25, 4040 Herstal (Belgi\u00eb) Ondernemingsnummer: BE0795.236.286 Email: info@robust-pellets.be Wij hechten groot belang aan de bescherming van uw persoonlijke gegevens en respecteren de geldende wetgeving, met name de Algemene Verordening betreffende Gegevensbescherming (AVG \u2013 EU 2016\/679). 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